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SMED Video - Terms & Conditions

Price

All prices shown exclude VAT.  All downloadable training packages must be paid in advance of downloading.  Payment will be made through Paypal and payments are accepted by credit and debit cards.

Technical Information and Requirements

File format: .wmv (Windows Media Audio/Video file
Video file size: 5.17MB
Length of video: 13:46 minutes
Microsoft Excel, 2003 or 2007, required

The file contains audio and video in Windows Media Audio / Video file format.  The video will play with, amongst others, Windows Movie Player.  The latest version of the free player is available for download from Microsoft.  A Mac version is also available from the same location.

Get Windows Media Player

Process

When you purchase the download, you will be taken to a secure Paypal webpage where you complete your contact and payment details.  By using Paypal your credit/debit card details will not be available to us.

You will first receive an email with the subject "Response Required:  Please confirm your request to purchase SMED training package".  It is essential you follow the instructions in order to receive the second email.

The second email contains the hyperlink and the password giving you access to the downloadable material.  NOTE, the video will not play when using Firefox or Safari as your browser.  If you experience this difficulty, copy the hyperlink and paste it into a different browser such as Internet Explorer.

To download the video, open the video file and you will see the download link at the bottom of the page under the "Details" tab.  It is recommended that you save the files to your PC's hard drive or to any other storage device.  However the files will remain accessible to you for a minimum of 1 month from the date of purchase.

Refund Policy

If you genuinely feel you have not received value for money from our training packages, please contact us and let us know.  Nicholson Consultancy Ltd will refund 100% of the purchase price.

Copyright

All intellectual property rights in any of our materials remain the property of Nicholson Consultancy Ltd.  You may not pass on to others or use any materials without our written consent.

Privacy

Nicholson Consultancy Ltd is registered with the Information Commissioner in the UK as a "data controller" in accordance with the provisions of the Data Protection Act 1998.  Further details of the registration are available at www.dpr.gov.uk.

We use your personal information to provide you with services and to help us better understand your needs and interests.  We take your privacy seriously and will not sell, rent or lease your details to a third party except in responding to your requests for products.

Disclaimer

All information is provided by us in good faith and Nicholson Consultancy Ltd will not be held responsible for actions taken by you or another individual in your organisation as a result of the information provided during or after our services.

These terms and conditions do not affect your statutory rights.